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Privacy and Cookie Policy

This privacy policy provides information on how Boost Hypnosis (“Boost Hypnosis”, “we” , “our” or “us”) uses personal data relating to users (“you”) of its website www.boosthypnosis.com(“the Website”) and during live hypnosis sessions.

Please read this privacy policy carefully to understand our views and practices regarding your personal data, how we will treat it, your rights and how to contact us.

1. What is Boost Hypnosis?

Boost Hypnosis provides an online services allowing its users to find out information on the uses of hypnosis to help resolve common non-medical issues, to book video calls known as Strategy Sessions or Sessions, hereafter referred to as (“Services”)

Boost Hypnosis acts as a data controller in its use of your personal data, as described in this privacy policy.

You can contact Boost Hypnosis by using the contact details set out at Section 11 below.

2. What data do we collect?

2.1. Information for the booking and running of strategy sessions or sessions.

If you book a Strategy Session or Session through this website, we will collect some data in order to process your enquiry and requirements.

Registration information may include:

your name, telephone number and email address, details concerning your motivation to use our Service, whether you are under-going or have undergone treatment for certain medical or psychological conditions. We use Calendly LLC, located in the United States of America, a third-party software service to help us collect this data. The Data Protection Addendum of Calendly LLC is located here: https://calendly.com/pages/dpa
Calendly will not sell any of your data to a third party.

2.2. Information for marketing purposes

Information may include: email address, name,

Users of this website can voluntarily opt-in to receive marketing emails and may unsubscribe at any time using the unsubscribe link in each email. We use a third-party provider to provide our email marketing service called MailerLite, whose data storage service is in Lithuania and meets the requirements of General Data Protection Regulation (GDPR). MailerLite will not sell any data to a third party.
More information: https://www.mailerlite.com/gdpr-compliance

Boost Hypnosis does not knowingly collect or process personal data from users under 18 years old, unless written parental permission has been received.

3. How we use your data?

We use the data that you provide to us when you book a Strategy Session or Session, or voluntarily opt-in to receive marketing information.

to provide you with the Services that you request from us in accordance with our obligations under any agreement entered into with you;

to communicate with you in the event that any services requested are unavailable or if there is a query or problem with your session;

for record keeping purposes;

to take payment for the you purchase of Services via the Session Booking System; and
to notify you about changes to our Services.

to improve our Services through feedback surveys, website and email activity;

For legitimate interest, including marketing of our own services to you;

We may also use and disclose your personal data in the following circumstances:
for compliance with legal obligations, or protection and enforcement of legal rights; and/or
to detect or prevent fraudulent activity.

4. Sharing your data

Boost Hypnosis will never sell information that can be used to personally identify you to a third party.

By using our Services, you supply on a voluntary basis the requested data necessary for the execution of our Services through the agreement we have with you, via our third-party providers listed in section 3, without such data our Services are not possible.

Where we are legally required to do so, we will also share your information with any authority to prevent cyber crime or fraud.

5. Payment Data

Payment processing services are provided by Stripe Inc. The details you provide to us via Calendly LLC are passed directly to Stripe Inc and will be subject to its terms of use and privacy policy by the Stripe Connected Account Agreement, available at https://stripe.com/connect/account-terms. By inputting payment card details, you are consenting to use of the payment card details by Stripe Inc for the purpose of paying for your order. If you have any questions relating to these services please contact Stripe Inc. For avoidance of doubt, if any payment you initiate using the Service does not successfully complete, the payee reserves the right to seek payment from you via or outside the Service. Any authorization you provide to make repeating automatic payments using the Service will remain in effect until cancelled. You must have appropriate authority to use the payment card that you use for payment.

Boost Hypnosis does not store any of your payment card details on its systems.

6. Storage and security of your personal data

Your personal data is stored in electronic records by Boost Hypnosis in Belgium.

The security of all personally identifiable information associated with you is taken very seriously and all data supplied is treated confidentially. We therefore have several security measures in place to try to protect against the loss, unauthorised use and corruption of any personal data that is under our control. We review our security and privacy policies regularly and improve them where it is reasonably possible to do so. We do not guarantee that loss, unauthorized use, corruption and/or alteration of information will never occur, but we use all reasonable efforts to prevent it.

Please note that the input of data over the internet is never fully secure. We cannot, therefore, guarantee the security of data you submit via the Website in transit over the internet and any such submission is at entirely your own risk.

We run our applications in HTTPS secure mode and all textual, audio and video information is encrypted.

7. Cookies

We reserve the right to collect technical data about the type of browser software or operating system you are using for the purposes of tracking website use, or improving the Services we offer. This information will not be used to identify you personally.

We may also place a ‘cookie’ on your browser to provide us with information about your use of the Website, and to help us identify you when you return to the site so that your preferences can be stored. Using cookies helps us to improve our Website and to deliver a better and more personalised service. We may also use cookies to identify repeat visitors.

You can remove cookies from your computer at any time, and choose to disable cookies in your internet browser settings. Without cookies enabled, we cannot guarantee that the Website and your experience of it are as we intended it to be.

The length of time a cookie stays on your device depends on its type. We use two types of cookies on the Website, as follows:

Session cookies are temporary cookies which only exist during the time you use the Website (or more strictly, until you close the browser after using the Website). Session cookies help the Website remember what you chose on the previous page, avoiding the need to re-enter information.

Persistent cookies stay on your device after you have visited the Website. Persistent cookies help us to identify you as a unique visitor but do not contain any information that could be used to identify you to another person.

We also use web analytics services from other companies to track how visitors reach our site and the path they take through it. These companies use cookies to help us improve our service to you.

Cookies will be set from the following providers:
Facebook – for marketing purposes
Google Analytics – for the monitoring and improvement of website performance, services and marketing
HotJat – user heat-mapping for the monitoring and improvement of website performance, services and marketing.
Mailerlite – used for email subscription to marketing information
Wordpress – for content management of this website and login functionality.

8. External Links

Although the Website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout the Website.

If you follow a link to any external web links mentioned throughout the Website, please note that these external websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

9. Social Media Platforms

Communication, engagement and actions taken through external social media platforms that we participate on are subject to the terms and conditions as well as the privacy policies of those social media platforms.

You are advised to use social media platforms wisely and communicate/participate on them with due care and caution with regard to your personal information. We will never ask for personal or sensitive information through social media platforms and we encourage users wishing to discuss sensitive details to contact the relevant platform provider through primary communication channels such as by telephone or email.

The Website may use social sharing buttons which help share web content directly from our web pages to the social media platform in question. Where you use such social sharing buttons you do so at your own discretion – you should note that the social media platform may track and save your request to share a web page respectively through your social media platform account. Please note these social media platforms have their own privacy policies, and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these social media platforms.

9.1 Shortened Links in Social Media

We may through our social media platform accounts share web links to relevant web pages. By default some social media platforms shorten lengthy URLs.

Users are advised to take caution and exercise good judgement before clicking on any shortened URLs published on social media platforms by us. Despite the best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking and therefore we cannot be held liable for any damages or implications caused by visiting any shortened links.

10. Access to your personal data

If you would like to access a copy of any personal data which Boost Hypnosis holds about you, or if you wish to change your consent regarding marketing communications, please send a request by email to: info@boosthypnosis.com.

Alternatively, you may opt out by following any Unsubscribe link contained within marketing communications.

You have the right, in certain circumstances, to object to Boost Hypnosis processing your personal data or to request that your personal data is corrected or deleted. Please contact us:

info@boosthypnosis.com

11. Queries

If you have any queries in relation to the processing of your personal data by Boost Hypnosis, please contact us:

By email: info@boosthypnosis.com

or

By post:
Oliver M James. Unit 26059, PO Box 6945, London, W1A 6US

12. Changes to this privacy notice

Privacy laws and practice are constantly developing and we aim to meet high standards. Our policies and procedures are, therefore, under continual review. We may, from time to time, update our security and privacy policies and suggest that you check this page periodically to review our latest policies.

Last updated: 22 October 2019